Categories/Menu
Browse By Topic
- Bullying Awareness Experiences
- Careers - Resume Writing, Job Search, Career Development, Writing
- Communicating Effectively - Written, Oral, Presentations
- Conflict Exercises
- Customer Service Activities
- Diversity, Tolerance, Cultural and Gender Differences Exercises
- Humor and Learning
- Leadership, Management and Performance Reviews Exercises
- Mindfulness, Stress, Relaxation Exercises
- Teams & Team Building Exercises
- Other Topics
- FAQ Glossary
Browse By Exercise Type
By Age Appropriate
Articles And More
Formal Vs. Informal Communcation (Email Vs. Print)
Brief Description/Purpose
To illustrate the difference between formal and informal communication and writing, and more particularly between email and more formal communication on paper.
Type
Discussion
Age Appropriate
Children, Teens, Adults
Ideal Group Size
Any
Time For Exercise
15 minutes
Topic/Subject
Communication, Formal writing, Email
Detailed Instructions If Needed
Prior to the course, prepare two "communications" about a topic that might be of interest to the group. One should be an informal email format, while the other should be a formal letter on the exact same topic.
Below is an example (using British English).
Either display each of the communications one by one, or have a copy of each one to give out to participants.
Here are some possible discussion questions to explore the difference between formal and informal communication, and email vs. more formal printed text and letters.
- These two "messages" are virtually identical in content, but quite different in terms of expression. How do they differ?
- Is one more clear than the other?
- When is more informal communication a good idea? When not?
- When is more formal communication required? When should it not be used?
Add your own to suit the specific points you are trying to make.
Additional Information if Available
You can alter the exercise to have people actually practice each "mode" on a topic of their choice. This is a very flexible exercise.